Delivery/Refund/Privacy Policies
Domestic Shipping Policy
Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your orders will be calculated and displayed at checkout. Overnight delivery is only available for orders with delivery addresses within the continental United States.
International fees start at a minimum of $15. Depending on the region, delivery times typically range from one to two weeks.
Occasional delivery delays may arise due to inclement weather or unforeseen circumstances.
Customs, Duties and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Refund Policy
If you are not 100% satisfied with your purchase, you can either return your order for a full refund. You can return it back to Taiwan for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
Privacy Policy
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.